Get a product for your game
Community, Analytics, the Thumbnail pack and the Starter pack are bought for one game, from the Overview of that game in the app. What the game holds is managed on its Subscriptions page.
They require app 4.0.0 or later. A 3.6.x app keeps working, but it doesn’t show the My game tab, even when the game holds a product: update the app to see them. On the website, the game’s page in your My games list shows them whatever your app version: see Find your games on the website.
What each product contains is described in The services for your game. The full rules are in the Terms of Service, article 7 “Per-game products”.
Prices
Section titled “Prices”| Product | Price incl. VAT | Payment |
|---|---|---|
| Community | €19 per month, per game | Every month, until you cancel |
| Analytics | €39, €129, €349 or €799 per month, depending on the tier | Every month, until you cancel |
| Thumbnail pack | €10, sale paused since November 8, 2026 | Once, can be bought again |
| Starter pack | €47 | Once, only once per account |
Prices checked on November 4, 2026; the Pricing page is the reference. The game’s Overview, or its page on the website, shows the price again before payment. The Analytics tiers are detailed in Tiers.
Before you start
Section titled “Before you start”- Your account has bought the app.
- The project is saved in the Cloud, and you own it. An invited collaborator can’t buy a product for the game.
- The game is published on Roblox, privately is enough, and linked to the project. Once the game is published, the app links it as soon as you open it in Studio with this project: until then, the Overview shows “On Roblox, not linked to this project yet”. See Link a place to your project.
- The Roblox account linked to the app owns this game: it is the game’s creator, or the owner of the group that owns it. Or it manages this game in its group, and your Roblox key proved it: see If the game belongs to a group. The app checks this on Roblox before it opens the payment. See Link your Roblox account.
- For Community and the Starter pack: the game’s wiki is not attached to another VibeStarter project. Otherwise the purchase is refused, and only support can detach that wiki, which deletes it.
The Thumbnail pack is the exception: it can also be taken for a project whose game is not published yet, without a linked Roblox account, provided the project already holds game code on Cloud. See On a project not published yet. Once the game is published and linked, it is bought for that game, with the same Roblox account condition as the other products.
The Overview checks these conditions before the purchase. While a condition is missing, the buy button stays greyed out and the reason shows under it: “Publish your game on Roblox first (privately is enough).”, “Your game is on Roblox: open it once in Studio with this project to link it.”, “Link your Roblox account in Settings to buy.”, “This game belongs to another Roblox account: link the account that owns it.” or “This game belongs to a Roblox group: prove your role with your key, just above.”. When the app cannot read the owner, ownership is checked at payment.
If the game belongs to a group
Section titled “If the game belongs to a group”You don’t own the group, but you manage this game in the group: your Roblox key proves it, and you then buy like the owner. A role name or a rank is not enough: only the key counts.
- Create your key on the Creator Hub with your linked Roblox account, with the Secret Store read permission on this game, and add it in Settings → Roblox. See Your Roblox key.
- In My game → Overview, the card “This game belongs to a Roblox group” sits above the offers. Click Test my key (Add my key when no key is saved).
- VibeStarter checks two things: the key is your linked Roblox account’s, and it opens the game’s secrets. Roblox only opens them to members whose role manages the game. This test does not keep the key.
- The card shows “Your role on this game is proven until” followed by a date, seven days later, and the buy buttons open. After that date, test your key again before buying.
| Card message | What you do |
|---|---|
| “This key was created with a different Roblox account from the one linked to VibeStarter. Create the key with your linked account.” | Sign in to the Creator Hub with your linked account, create the key, replace it in Settings, test again. |
| “Your key lacks the Secret Store read permission. Add it in the Creator Hub, save, then test again.” | Add the permission to your key, then Test again. |
| “Your key is not open to this game. Add this game to your key in the Creator Hub, then test again.” | Add this game to the Secret Store permission of your key. |
| “Roblox refuses this game’s secrets to your key: your account does not manage this game in its group. Ask the group owner for a role that manages the game.” | Your role does not manage the game. Only the group owner can give you that right, or buy themselves. |
| “Roblox refuses this key: it was deleted, disabled or has expired. Enable it again or create another one in the Creator Hub.” | Enable the key again or create another one, then test again. |
Renewal asks for no new test. It stops at the end of the paid period only if Roblox says your account no longer manages the game, and an email says so. A missing or expired key never stops a paid subscription.
The project’s owner must therefore own the game, or manage it in its group. A product then moves neither to another project nor to another account, and transferring the project’s ownership is refused while a subscription or a Starter pack is running on one of its games. If the game belongs to the Roblox account of an editor of your project, write to support@vibestarter.pro. See Transfer project ownership.
Where to buy, where to manage
Section titled “Where to buy, where to manage”Open your project, then the My game tab. The bar that appears below it lists Overview, Analytics, Thumbnails, Wiki and Discord, with Subscriptions at the end, on the right.
- Overview is the only page that sells. Every product is bought there: see What the Overview shows.
- Subscriptions manages what the game holds: the state of each product, its renewal date, the Analytics tier and moving up a tier, the Starter pack month, the list of thumbnail packs, and cancellations. This page sells nothing except a higher Analytics tier. It only appears when the game holds, has paid for or has bought something; hovering it shows “Active:” followed by the products the game holds.
The tab opens on Overview: the game’s name and where it stands on Roblox, a next step when the game is waiting for one (publishing it, connecting Analytics), then the offers. A step leads to the page where it is done; Not now sets it aside for this game. The “Roblox access” line, which says who publishes the game’s assets, is in the Team panel: see Who publishes your assets on Roblox.
Padlocked tabs
Section titled “Padlocked tabs”A page the game doesn’t hold is a greyed-out tab with a padlock. On hover, it says “Opens with” followed by the product. Thumbnails never has one: you create a thumbnail there without a pack, see Create a thumbnail.
| Tab | Opens with |
|---|---|
| Analytics | Analytics |
| Wiki and Discord | Community |
Clicking a padlocked tab opens Overview, scrolls to that product’s offer and outlines it for a moment, with its Once bought already open. The page itself doesn’t open. While your game is not published on Roblox, Analytics, Wiki and Discord stay padlocked, and only the Thumbnail pack can be bought: see On a project not published yet.
In Settings → Subscriptions, the “Your games’ services” section lists what your games hold, across all of them: one line per service, with its game and where it stands (“Renews on”, “Ends on”, “Payment pending”, “Bought on”). Clicking a line opens that game’s Subscriptions page in My game, where the service is managed. Below, “Add a service to a game” lists the four products. A product on sale leads to your games screen, since it is bought for one specific game. A product whose sale is closed for lack of room shows “Full for now” there.
What the Overview shows
Section titled “What the Overview shows”After the game’s name and its next step, Overview shows “Services for” followed by the name of the game: a price grid, with one column per service the game doesn’t hold, from left to right.
| Column | Goal | Form | Button | Where it is used |
|---|---|---|---|---|
| Thumbnail pack | “Bring in players” | one-time purchase | Buy a Thumbnail pack | “Delivered in” My game › Thumbnails |
| Analytics | “Understand your players” | monthly subscription | Subscribe to Analytics · tier N | “Your stats on the website” vibestarter.pro › Analytics |
| Community | “Bring your community together” | monthly subscription | Subscribe to Community | “Wiki” <game>.wiki-vibe.com, “Bot” vibestarter.pro › Discord |
Each column has the same rows: the goal, a picture, the name and form, the price, the button and its note, what the service gives, then where it is used, always shown. Two rows open on demand: Once bought, the numbered steps with their place, and the demo on a real game, which opens under the grid.
| Column | Once bought | Demo |
|---|---|---|
| Thumbnail pack | 1. Making starts on its own at payment · 2. Analysis + 40 images, delivered at once (My game › Thumbnails) · 3. Download them for your Roblox page | See a real pack |
| Analytics | 1. Plug your game in, once (My game › Analytics) · 2. Read your stats on the website (vibestarter.pro › Analytics) · 3. Or ask your agent | See it on a real game |
| Community | 1. Write the wiki with your agent (My game › Wiki) · 2. Install the bot on your server (My game › Discord) · 3. Set the bot up on the website (vibestarter.pro › Discord) | See what your players get |
The figures and images of the demos, labelled “demo”, come from a real game made with VibeStarter; Community is drawn with your game’s name.
The Analytics tier is chosen beside the price, with “Tier” 1, 2, 3 or 4. The price, the load line (for example “0 – 250 average players · data kept 3 months”), “Every feature at every tier.” and the button follow the chosen tier. A tier that is not on sale is greyed out.
The notes under the buttons: “Cancel anytime in Subscriptions” for a subscription, “Buy again anytime · no subscription” for the Thumbnail pack. Under the pack’s column, the Or one thumbnail at a time, in credits or with ChatGPT link opens Assets → Create on the Thumbnail tool: see Create a thumbnail.
The filled button is Analytics’ when it can be bought, its column outlined in orange; otherwise that of the first service that can be, otherwise the Starter pack’s. While the game is not published, it is the Thumbnail pack’s, with the note “Can be bought before publishing”; the other buttons are greyed out with “Publish your game on Roblox first (privately is enough).”. A game already published but not linked to the project yet follows the same rule, with “Your game is on Roblox: open it once in Studio with this project to link it.”: the step above, “Link your game to this project”, goes away as soon as you open it.
A service the game holds leaves the grid: one line, for example “Community active on this game”, with a Subscriptions → link. The Thumbnail pack keeps its column: it can be bought again.
The Starter pack comes under the grid, as long as your account can take it on this game: “Try everything for a month”, “one-time purchase · once per account”, its price and, struck out beside it, the sum of the three services bought separately: 1 Thumbnail pack, 1 month of Analytics at tier 1 and 1 month of Community. It reminds you: “Nothing renews: after the month, Analytics and Community stop. The 40 thumbnails stay yours.”
The footer: “Prices include tax, per game.”, “Payment opens in your browser”, “Manage or cancel: Subscriptions” and the Withdraw within 14 days link.
A service whose sale is closed keeps its column: “Coming soon” instead of the button, or “Full for now” when the sale is closed for lack of room. A closed Analytics sale shows no tier and no price. A Starter pack your account can’t take on this game is not shown.
When all the places of the game Discord bot are taken, the Community button is greyed out (message below). A game whose place is already taken or held, because it has Community or a payment in progress, is never refused.
The Analytics tiers and changing tier are described in Game Analytics. Buying the Thumbnail pack is described in Thumbnails.
What the Subscriptions page shows
Section titled “What the Subscriptions page shows”The page title is the game’s name followed by “’s subscriptions”. Once a product is bought, it leaves the Overview grid and its card shows here, with what it gives and where it is used. Community and Analytics show “Active on this game” and “Renews on” followed by the date; the Analytics card also has the tiers table, with the game’s tier, and moving up a tier.
When the VibeStarter team gives Analytics to a game, its card shows “Included on this game” and offers no purchase button: the tier is changed by writing to the team. See Tier on request.
A Thumbnail pack doesn’t show “Active on this game”. Its card lists the packs bought and their state, and See the making and the images opens the Thumbnails page of the game, where you follow the making and then get the analysis and the images. After a pack is paid for, if Overview or Subscriptions is still on screen, the app switches by itself to Thumbnails, which shows the pack being made. See Follow the making.
Under the cards, Cancel Community and Cancel Analytics stop a subscription: see Cancel a per-game product.
- On Overview, click the product’s button. For Analytics, first choose the tier beside the price.
- The “Before you pay” window opens. It recalls the product and its price, then shows a checkbox specific to that product. The checkbox is not ticked in advance.
- Tick the checkbox, then click Continue to payment. The button stays greyed out without it.
- The payment opens in your browser. In the app, the page shows “Payment open in your browser. This page updates as soon as it is confirmed.”
- Go back to the app. The product activates when the payment is confirmed, not when you return from the browser.
While you wait, the banner has two buttons: Reopen the payment, which reopens the same payment page without creating a second order, and Close. The app waits for the confirmation for three minutes. After that, it shows “No confirmed payment yet. If you paid, activation can take a minute.” and the Check now button.
What each product’s checkbox says, and what it changes for a refund, is described in Withdraw within 14 days.
If you close the payment page without paying, the order stays open. Making the same purchase again reopens the same payment. Another request on that product, another Analytics tier for example, answers “An order is already in progress for this game. Finish it in your browser, or wait a few minutes.”
The Starter pack
Section titled “The Starter pack”The Starter pack gives, on one game only, one month of Community, one month of Analytics at tier 1, and a Thumbnail pack. It is paid once and does not renew.
- Once per account. The game is the one whose Overview you buy it from. On your other games, it is then no longer offered. A Starter pack that is refunded or withdrawn still counts: it can’t be bought again.
- Not on a game that already has a subscription. If the game has a paid subscription to Community or to Analytics, even cancelled or unpaid, the Starter pack is not offered. It can’t be bought either while a subscription payment is in progress for this game, or while a previous owner’s Starter pack is still running on it.
- The month starts when the pack is activated, once the confirmed payment is processed. A confirmation that arrives late doesn’t cost you a day.
- Closed when Analytics or Community is full. The Starter pack includes one month of each. When Analytics has no room left, or when the game Discord bot has none left, it is no longer offered. The Thumbnail pack stays on sale separately.
Before you pay, the window reminds you: “One month on your game, once per account. At the end of the month, Community and Analytics stop; the Thumbnail pack stays yours.”
During the month
Section titled “During the month”On Subscriptions, the Community and Analytics cards show “Included in the Starter pack” and “Until” followed by the end date. The Starter pack card shows “Active on this game” and announces the end:
| What the card announces for the end date | What it means |
|---|---|
| “The wiki goes offline” | The public wiki site is no longer served, as at the end of a Community subscription. Without a Community subscription, it is deleted along with its address 90 days later. |
| “The Discord bot becomes inactive; with the standalone bot subscription bought on Discord, it stays, without the game’s announcements” | The bot stops acting, then leaves the server 30 days later without a Community subscription. With the bot-alone subscription on the server, it stays, without the game’s announcements or the agent. The native AutoMod rules already set up stay on your server. |
| “Analytics closes” | The game’s measurements are no longer accessible. Its data is kept for 30 days, then deleted. |
The Thumbnail pack from the Starter pack stays yours after the month ends.
You receive an email seven days and then one day before the end date. Each one says what will stop, and offers you a subscription. If you have already subscribed to both, nothing stops and no email is sent.
Continuing after the month
Section titled “Continuing after the month”Subscribe to Community, to Analytics or to both before the end date, from their cards on Subscriptions: they keep their button during the Starter pack. The subscription starts at payment. The remaining Starter pack days are not refunded, and the “Before you pay” window reminds you of this. Until the Starter pack payment is confirmed, the subscription of the same game does not open: wait for the confirmation.
A product you subscribed to continues after the end date. One you did not renew stops on that day.
After the end
Section titled “After the end”The Starter pack card shows “Ended on” followed by the date, and “Community and Analytics are now taken by subscription.” There is nothing to cancel: the Starter pack stops on its own and charges nothing else.
Page messages
Section titled “Page messages”| Message | What you do |
|---|---|
| “Purchasing is temporarily unavailable. Please try again later.” or “Not on sale yet.” | The sale of this product is not open. There is nothing for you to do. |
| “Analytics sales are closed for now.” | Analytics is not taking on any new game for now. Try again later. |
| “The Starter pack is closed for now: it includes a month of Community and of Analytics, and one of them is full.” | Analytics or the game Discord bot is not taking on any new game. The Thumbnail pack stays on sale. |
| “Full for now: the game Discord bot has no place left. Sales reopen as soon as a place frees up.” | Community is not taking on any new game for now. Try again later. |
| “This game already has this subscription.” | The product is already active on this game: nothing to buy again. If its renewal is unpaid, resume it. |
| “This game’s wiki belongs to another VibeStarter project. Write to support@vibestarter.pro to have it detached from that project, then start the purchase again.” | Another project holds this game’s wiki, for example after the game was sold. Write to support: see Wiki limits. |
| “First link the Roblox account that owns this game: Settings → Roblox.” | Link your Roblox account, then try again. |
| “Only the game’s owner on Roblox, or a member of its group who proved their role with their Roblox key, can buy for this game. Link the owner account in Settings → Roblox, or test your key from this page.” | Link that account, or prove your role: see If the game belongs to a group. A collaborator on the project can’t subscribe: if the game is theirs, see Before you start. |
| “This game can’t be found on Roblox. Check that it still exists.” | Check the game on Roblox and its link to the project. |
| “Roblox can’t confirm right now that this game is yours. Try again in a few minutes.” | Roblox did not answer: no payment is open. |
| “The payment service did not answer. Try again in a moment.” | Try again. No payment has been taken. |
| “The Starter pack can be bought once per account, and this account has already used it.” | Buy Community, Analytics or a Thumbnail pack separately. |
| “A Starter pack order is already in progress on your account. Finish it in your browser, or wait a few minutes.” | Only one Starter pack can be ordered at a time, across all games. |
| “The withdrawal agreement text could not be loaded. Purchasing stays closed until it is shown: check your connection and try again.” | Click Try again in the “Before you pay” window. |
When the Community renewal doesn’t go through
Section titled “When the Community renewal doesn’t go through”If the payment for a Community renewal is not confirmed by the due date, nothing is cut off for 3 days. An email warns you, with the cut-off date.
| Moment | What the Community card shows | What happens |
|---|---|---|
| During the 3 days | “Payment pending”, then “The Community renewal has not been paid yet. Nothing is cut until” followed by the date | The wiki stays online and the bot keeps acting. |
| After, without payment | “Subscription suspended”, then “The renewal payment did not go through: the wiki is offline and the Discord bot is paused. With the standalone bot subscription bought on Discord, the bot stays active, without the game’s announcements. As soon as the payment goes through, everything comes back by itself.” | Community is stopped on this game, as at the end of a subscription. |
| As soon as the payment goes through | “Active on this game” | The wiki comes back online by itself and the bot resumes, without you doing anything. |
In the first two cases, the card carries a button. If the charge was refused, it is the button Resume my subscription, which opens the resume page described below. Otherwise it is Purchases and payments, which opens that tab of your account on the website, where the same link appears if the charge is refused. During the 3 days, the same warning shows at the top of the sections Wiki and Discord.
Analytics has the same 3-day margin at renewal. See If a renewal isn’t paid.
This margin only applies to a renewal. A cancellation, a withdrawal or the end of a Starter pack stops Community on its date. Cancelling during the 3-day margin stops Community right away: the wiki goes offline and the bot goes silent within the minute. After the margin, the suspended subscription can also be cancelled, with immediate effect. Either way, your bank may still present the refused charge: if it is collected after your cancellation, our team is alerted and handles it, and you can write to support@vibestarter.pro. What happens next to the wiki and the bot is described in When Community stops on a game.
Resume an unpaid subscription
Section titled “Resume an unpaid subscription”A refused charge is not presented again from VibeStarter, and a new purchase of the same product is refused as long as the unpaid subscription exists. The “Resume my subscription” link is the way out. It is in the email, on the product’s card in the app and in the tab Purchases and payments of the website, where the subscription’s card shows “The renewal was not paid” and the Resume my subscription button. It opens without signing in.
- Open the link. The page “Resume your Community subscription” recalls the game, the product and its monthly price.
- Tick the immediate activation box, then click Resume my subscription.
- The unpaid subscription is stopped for good, then the payment of a new subscription to the same product, for the same game, opens, at the current price. One month is charged, never two.
- As soon as the payment is confirmed, the wiki comes back online and the bot resumes, with nothing to redo.
Resuming is a new order: a new one-month period starts at its payment, and it opens its own 14-day withdrawal period. See Withdraw within 14 days.
Resuming during the 3-day margin cuts nothing: the wiki and the bot keep going until the end of the 3 days, and a payment confirmed before then brings everything back with no cut. A second click reopens the same payment. If the page says “Resuming is unavailable for now”, nothing was charged: write to support@vibestarter.pro. Analytics is resumed by the same link, at the same tier.
Cancel or withdraw
Section titled “Cancel or withdraw”- Community and Analytics are each cancelled separately, from the game’s Subscriptions page. See Cancel a per-game product.
- The Withdraw within 14 days link, below the cards, leads to your account area. The rules differ depending on the product. See Withdraw within 14 days.