Your account and your data
Your VibeStarter account is tied to an email address: that address holds your access, your projects, and your subscription. You manage it from the website’s account area, vibestarter.pro/account.
Sign in on the website
Section titled “Sign in on the website”On a phone, open the menu at the top right, then tap Login. On a computer, Login appears directly in the top bar. You can also open the login page.
If loading takes a moment after you tap Login, the link shows “Loading…” until the page opens.
Enter the email address you used for your purchase, then choose Send me a sign-in link. Open the link you receive to access your account in the browser. If your session is still valid, the website takes you straight to your account.
What your account area contains
Section titled “What your account area contains”| Tab | What you do there |
|---|---|
| My account | Read “My situation”: the app, the AI subscription, the next payment, and the “Payment declined” banner when an installment or a renewal has not gone through. Offer the second Duo access. Open the Toolbox, the training, the Discord link, the “My server’s bot” shortcut. |
| Purchases and payments | See each purchase and its payments, pay a declined installment, cancel Plus, withdraw within 14 days, track a refund. |
| Settings | Change your name, remove a connected device, download your data, close your account. |
| Referrals | Create your affiliate link, track your rank and your commissions. |
A fifth tab, My games, will be added when services per game open: see My games. The details of the purchases tab are in Invoices and refunds.
What depends on your email address
Section titled “What depends on your email address”- There is no password. You request a sign-in link, which you receive by email. It is valid for ten minutes and can be used only once. Requesting a new one invalidates the previous ones: always open the most recent link you received. See Create your account and connect your computer.
- Your account is tied to the address entered at checkout. A purchase made with a different address does not appear in your account.
- There is no self-service way to change your email address. Signing in with a new address creates a new, empty account. To correct an address, write to support@vibestarter.pro.
- Your name, on the other hand, can be changed from the Settings tab of the account area.
- Up to two computers can be linked to the same account at the same time. Beyond that, the app refuses: “This account is already linked to 2 VibeStarter devices. Remove a device from your account before signing in here.” You free up a slot in the Connected devices section of the Settings tab of the account area. The steps are in Create your account and connect your computer. After four different computers have been linked within 30 days, removing one no longer frees a slot: the app asks you to write to support. See I can’t sign in.
The account is personal. To work with someone else, the Duo offer gives two independent accesses: see Buy VibeStarter.
Export your data
Section titled “Export your data”In the website’s account area, Settings tab, card
Download my data: “Full JSON export, compliant with the right to portability (article 20 of the GDPR).” The file is generated immediately and without any prior request. The export remains available when your access to the app is suspended for an overdue payment or ended after a refund.
Delete your account
Section titled “Delete your account”Closing your account starts from the Settings tab, button
Review my account closure. The guide Close your account and understand the remaining payments describes the summary shown before you confirm, the consequences for projects and Duo, and the tracking available without signing in.
You choose deletion without a grace period, or a reversible closure for 30 days. Only the second choice provides a cancellation link. Requests already in progress keep the announced deadline. Your access and your sessions are closed as soon as you confirm.
Closing your account requires stopping subscription renewals and the remaining installments of the app purchase: nothing is charged after that. It does not refund anything, and the balance of the purchase remains due if you reopen your account. Confirmations for cancellation and for deletion are separate. Restoring your account does not restart subscriptions. Data kept for payments, accounting obligations, or disputes stays separate from your active account: see the guide and the privacy policy.
Sharing your assets is on by default
Section titled “Sharing your assets is on by default”The assets you generate and import join the shared bank by default. You can change the setting at any time in the app’s general settings, and two consequences are worth reading before you change it:
- An asset already distributed cannot be recalled. Turning off sharing does not erase what has already circulated.
- Turning off sharing does not mean “kept private,” but “not kept.” Unpublished files disappear after about an hour. Publishing to Roblox does leave the asset on Roblox, but it keeps its source with us for only one more hour.
App versions earlier than 3.5.0 showed text on this point that promised a source that was “private and durable.” That was wrong, and it has been corrected: the behavior above is the authoritative one. The details are in Where your assets go: your computer or the community.
How long your data is kept
Section titled “How long your data is kept”| Data | Duration |
|---|---|
| Account | 3 years after the last sign-in |
| Sign-in link received by email | 10 minutes |
| Technical logs | 18 days, IP addresses masked |
| Audience measurement events | 25 months |
| Affiliate tracking | 30 days |
| Prospecting data | 3 years after the last contact |
| Unshared assets | about one hour, at most six hours after their last use |
The API keys you save yourself are “kept in memory for the duration of the session, never saved to the database.”
To exercise your rights — access, correction, deletion, objection — write to support@vibestarter.pro. The reply comes within one month at the latest. You can also file a complaint with the CNIL. The privacy policy gives the full details of the processing, the durations, and the recipients.
Four different ways to lose access
Section titled “Four different ways to lose access”| Situation | What happens | What restores access |
|---|---|---|
| A payment installment has not gone through | App closed, data kept; the website stays accessible | Paying the balance, automatically |
| App purchase refunded | App closed, “Access ended”; the website stays accessible | A new purchase |
| Account closed by the publisher’s decision | Access closed everywhere, website included; no data purge | A human decision — paying does not restore anything |
| Deletion you requested | Access closed everywhere; deletion without a grace period or the 30 days you chose | A link only if you chose the reversible 30 days |
In the first two cases, you still sign in on the website with your emailed link. You keep
Purchases and payments, the export of your data, your devices, and the account closure; the Toolbox, the training, and referrals are closed. The same applies to a person invited to a Duo offer whose access has ended. See Fix a declined payment and get your access back.
Minimum age and minors’ accounts
Section titled “Minimum age and minors’ accounts”The Terms of Service set the threshold at fifteen years: “The Service is intended for people aged at least fifteen (15). The minor User declares that they have obtained prior authorization from the holder(s) of parental authority, who accept these Terms on their behalf and remain responsible for their use of the Service. No account may be created or held by a person under fifteen.”
- For a user under fifteen, consent to the processing that depends on it — audience measurement, optional content — is given or authorized by the holder of parental authority.
- The holder of parental authority may request access, correction, or deletion of the data, without having to give a reason.
- The affiliate program is reserved for adults and emancipated minors. See The affiliate program.
The text in force is published at vibestarter.pro/cgu.
Frequently asked questions
Section titled “Frequently asked questions”I’m changing computers. Do I have to buy VibeStarter again? No. Reinstall the app and sign in with the same email address. Your projects come with you. See Change computers.
Can I share my access with someone? The account is personal and limited to two computers. For a second person, use the Duo offer.
I can’t sign in, the link doesn’t work. Always open the most recent link you received, on the computer where the app is installed. The common causes are listed in I can’t sign in.
How do I access the Discord reserved for members? By linking your Discord account from the website’s account area. See The VibeStarter Discord community.