# Buy VibeStarter (Solo, Duo, in installments)

> Public channel — documentation of app 3.6.3. Follow the availability notices of each service.

Source: [Buy VibeStarter (Solo, Duo, in installments)](/en/offres/acheter/)

You buy on [vibestarter.pro/pricing](https://vibestarter.pro/en/pricing), in one go, paid in full or in three installments with no fees. The email address you enter at checkout becomes your VibeStarter account: this is the point on which support receives the most requests.

## Before you start

-   **Check your machine.** A mandatory box comes before the purchase: “I confirm my machine meets the system requirements, including hardware virtualization.” It is never pre-ticked. Without it, the button refuses: “Tick this box to continue — checking takes 30 seconds.” The details are in [Check that your computer is compatible](/en/application/premiers-pas/compatibilite/).
-   **Prepare the email address you will use next to sign in.** It will carry your access.
-   **There is no free trial and no demo**: buying is the only way to open the app.
-   **Minimum age: fifteen.** The Terms of Service state that the service is for people aged at least fifteen, and that a minor must have the permission of their legal guardian, who accepts the Terms on their behalf. The full text is at [vibestarter.pro/cgu](https://vibestarter.pro/en/terms).

## The purchase path

1.  **Choose your offer** Solo or Duo tab, then the system requirements box.
    
    _then_
    
2.  **Pay** Paid in full or in three installments, your choice on the payment page.
    
    _email_
    
3.  **Your account exists** It is created on the address entered at checkout.
    
    _then_
    
4.  **Install the app** Windows 10/11 or Mac Apple Silicon.
    
    _then_
    
5.  **Sign in** Link received by email, opened on this computer.
    

The payment creates your account on the email address entered. Signing in, however, is done from the computer where the app is installed.

## Buy the Solo offer

1.  Open [vibestarter.pro/pricing](https://vibestarter.pro/en/pricing) and choose the Solo tab.
2.  Tick “I confirm my machine meets the system requirements, including hardware virtualization.”
3.  Click Unlock VibeStarter. The payment page opens.
4.  Choose payment in full or in three installments with no fees. The choice is made at that moment, not before.
5.  You return to the website’s welcome page. Access is immediate as soon as the payment is confirmed.
6.  Download the app, then sign in with the email address you entered at checkout.

The price is **€147 incl. VAT**, or **3 × €49** in installments. The total is the same in both cases.

Prices as of September 17, 2026

The [offers page of vibestarter.pro](https://vibestarter.pro/en/pricing) is the authoritative source.

## Buy the Duo offer and gift the second seat

The Duo offer costs **€220 incl. VAT**, or **3 × €73.33**. It gives two full, lifetime seats: yours, and a second one that you assign to whoever you choose.

1.  On [vibestarter.pro/pricing](https://vibestarter.pro/en/pricing), choose the Duo tab, tick the system requirements box, then click Get the Duo offer.
2.  Pay, in full or in three installments.
3.  Sign in to your account area: [vibestarter.pro/account](https://vibestarter.pro/en/account).
4.  On the account home page, the card “Gift the 2nd seat from your Duo offer” only appears for the buyer of a Duo offer whose seat is still free. Enter your partner’s email address, then click Gift the 2nd seat. Check the address carefully: the access will be permanently tied to this email.
5.  Your partner receives an email that sends them to the website’s welcome page. They sign in with this address, through the link received by email.

Your partner’s account has exactly the same rights as a Solo account. The invitation has no time limit: there is no link to use before a date.

Three refusals can appear when you assign the seat:

| What you see | What it means |
| --- | --- |
| Your partner already has a customer account | The access cannot be assigned to them. **The seat stays yours**: you can gift it to someone else. |
| The second seat has already been assigned | Only one seat can be gifted per Duo offer. |
| A payment installment is overdue | The assignment is blocked until the order is settled. |

What affects the buyer affects both seats

If the installment payment becomes overdue, **both seats are suspended**: the buyer’s and the partner’s. The partner receives their own notice, without knowing the cause. A full refund of the Duo offer also removes both seats, and the partner is told by email. Settling the payment reopens both.

The Duo offer does not give rise to any affiliate commission. See [The affiliate program](/en/offres/affiliation/).

## Request a refund for your purchase

For Solo as for Duo, the request must be made within **14 days of the initial purchase**, with the Cancel and get a refund button on the purchase, on the

Purchases and payments tab of your account area on the website. The date of the request counts, even if it is processed later. Eligible requests are checked and carried out automatically: a full refund when paid in full, or a refund of the first installment collected and cancellation of the following ones for an installment purchase. If other installments have already been collected, support reviews that case separately.

The refund removes access to the app; on Duo, it removes both seats, and the invited person is told by email. Your account stays open on the website. It also cancels the other subscriptions on the account to stop their renewal, without refunding the periods already paid. The details of the process and of the confirmations are in [Invoices and refunds](/en/offres/factures-et-remboursement/).

## After payment

Your account is created on the email address entered at checkout. There is no password: you request a sign-in link, which you open **on the computer where the app is installed**. The full process is described in [Create your account and connect your computer](/en/application/premiers-pas/connexion/).

Then install the app: [Install on Windows](/en/application/premiers-pas/installer-windows/) or [Install on Mac](/en/application/premiers-pas/installer-mac/).

## Limits

-   **A purchase made with an address other than your sign-in address will not appear.** If you got the address wrong, write to support with your proof of purchase: the correction is made by hand.
-   **Changing your email address is not available as self-service.** A new address creates a new account. See [Your account and your data](/en/offres/compte-et-donnees/).
-   **Two computers per account at most.** See [Switch computers](/en/application/projet/changer-d-ordinateur/).
-   **No offer other than Solo, Duo and the subscription exists.** If you are offered anything else, it is not VibeStarter.

## Frequently asked questions

**Does paying in installments turn it into a subscription?** No. It is the same one-time purchase, paid in three installments, with no fees and no different total.

**Is the second Duo seat a sub-account of mine?** No. It is an independent account, with the same rights as a Solo account.

**Can I buy for someone else?** The Duo offer explicitly includes a second seat to gift. For a Solo purchase, the account is created on the address entered at checkout: it is the address of the person who will use the app.

**What happens if I don’t pay an installment?** Access to the app is suspended, reversibly, and your data is kept. The installment plan ends: once the 24-hour card-update link has expired, access comes back after the order balance is paid in one go, from your account on the website, which stays reachable. See [Settle a declined payment and get your access back](/en/aide/paiement-refuse/).

## Going further

-   [What VibeStarter costs](/en/offres/)
-   [Invoices and refunds](/en/offres/factures-et-remboursement/)
-   [The first launch, step by step](/en/application/premiers-pas/premier-lancement/)
-   [Get help](/en/aide/)